Don't worry, we've got it covered

Emphasis have more than 10 years in this industry and have built great relationships with our clients. We know that the last thing you need to worry about is an incorrect inventory or check out. Our Inventory experts are trained in-house to the highest standards and are amongst the best in the business.

We work closely with our customers to pinpoint your needs and can tailor our service to meet any specific requirements.

Talk to one of our team to see how we can help you further.

Technology at the forefront

Using the latest technology our turnaround time for reports is within 24 hours. Our reports are easy to read and navigate with features such as a search tool and a menu bar which will take you straight to the specific room. Our check out comments are filtered, meaning all of the tenant charges or maintenance areas are listed together.

We also give you access to the Emphasis portal which allows you to make and manage bookings, see your upcoming diary with us, see the status of your reports and easily find a historical report together with many more features.

View our sample reports on the home page.

Smart and friendly staff

We know we are representing you so all of our clerks wear our smart Emphasis uniform

Booking management portal

The Emphasis portal allows you to easily make and manage your bookings with us on line

Smoke alarms tested

Smoke & carbon monoxide alarms tested giving you feedback if anything is not compliant

Photographs taken throughout

High definition photographs are taken through the property, including appliance serial numbers

Open 7 days a week

We are open 7 days a week with no additional charges for weekends or bank holidays

Meter reading guarantee

Meters readings always taken. If not accessible on the first visit we will return free of charge

Reports always sent to you within 24 hours

Using the latest technology our reports will be emailed to you within 24 hours

Meter readings taken or we'll return free of charge

Every effort is made to access the meters but if we are unable we will return free of charge

Free key collection for weekend or early bookings

We'll collect the keys at a convenient time for you for any weekend or early morning bookings

Here to help

Below are some questions and answers you may find useful

Yes we are fully insured with £10 million worth of liability insurance.
For an average 2 bedroom property our clerks will spend approximately an hour and a half at the property.
The inventory report records all items in the property. A check in report is done if there is already an inventory in place and would be a separate document updating the condition at the time of check in.
Yes, we are very happy to do this and we will inform you of the time once arranged.
Yes, we are very happy to collect the keys prior to the booking so that it can be done when your office is closed.